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HR Technology Masterclass

Why do 68% of HR technology projects fail?

Selecting the right HR technology system for your organisation isn’t enough to ensure reliable and accurate data; successful implementation is critical. In this Masterclass we will guide you through the 12 steps for successful technology implementation.

Join us in London on 24 September 2018 and earn 7 CPD points.

AGENDA      |      SPEAKERS      |      REGISTER

Who should attend the masterclass? 

Earn 7 CPD points when you attend HRZone’s one-day masterclass and get the knowledge and confidence you need to deliver successful HR technology projects.

  • Senior HR professionals who are fully responsible for the implementation of a full end-to-end tech project with little involvement from other departments in the business
  • Senior HR professionals who are in the middle of delivering a tech project and want to ensure that the implementation/post-implementation is successful

Suitable for UK-based businesses within the public, private, voluntary and not-for-profit sectors with between 100 – 5,000 employees.


 Kate Wadia, Managing Director, Phase 3

Kate’s passion at work is bridging the gap between technology and people at work, translating for HR professionals the language of people systems and bringing their potential to life. With a background in private and public sector HR management, she now leads Phase  3 Consulting, writes industry insights and supports the growth of new digitally-driven skillsets for HR.

 Tony Munday, Lead Application and Project Consultant, Phase 3

Tony is a highly experienced, independent HR project consultant who has helped many clients get the best from their systems during his portfolio career. With a background working across different sectors, he has both managed and led HR technology projects, as well as carried out configurations himself. His passion is making technology do the processing to allow humans to get on with the real work.

 Emma Wragg, Lead Consultant, Phase 3

Emma aims to help businesses realise true returns from their systems, challenging the norm as a problem-solving and critical friend.  She is a firm believer in a participative style of engagement to encourage ideas and decision making. Across the B2B marketplace, Emma has created and developed HCM solutions right through to implementation stages, using her background to ensure organisations are confident and comfortable with their technology.

 James Proctor, Head of Consultancy Services, Phase 3

James blends his payroll and HR background – where he led a large transactional HR service centre – with project management experience to give real and practical advice to HR professionals finding themselves in a world of HR technology.  James supports his clients by giving them practical options and potential outcomes to enable people to make informed decisions throughout the life of their HR technology projects.


8.00 - 09.00 - Arrival and registration

Breakfast available on arrival

09.00 - 09.30 - The HR Tech Market

An orientation session that covers trends in the UK HR technology industry, how you can smoothly navigate the choices out there and find the one that’s right for you, understand your internal versus external stakeholders and learn how to put together a project board set up for success.

09.30 - 10.30 - Getting Started

A practical session looking at five success factors going into building an effective business case: the process of writing your internal business case, how to critically analyse ROI for HR technology, how to identify the benefits of HR technology for your organisation and context, how to effectively and realistically establish timeframes and how to write up a structured argument to serve as your business case.

10.30 - 10.45 - Refreshment Break
10.45 - 12:30 - Project Preparation

What does getting a good deal from your vendor actually mean? What does a system specification actually cover? This looks at key questions such as these two, plus how to identify your own business requirements, what influences project plan timescales, the impact of engagement among your stakeholders, how to work towards clean data and why a cohesive approach to project management is essential.   

12.30 - 13.30 - LUNCH
13.30 - 14.30 Project Delivery

This session will cover the building blocks for system design, implementation, configuration and testing. You’ll learn about the stages of project progress, the common pitfalls and issues in HR technology projects, the importance of context in configuration choices and how the testing process should work to drive the best outcomes.

14.30 - 15.15 - Going Live

Training and communication are essential considerations – what works and what doesn’t here? This session also covers the core risks of going live with your system and how to mitigate these, as well as the types of post-go-live support you’ll need for success. Finally, it will clearly differentiate between the project phase of implementation and business-as-usual.

15.15 - 15.30 - Refreshment Break
15.30 - 17.00 - The HR Tech Skillset

This section will outine a new competency framework model that organisations and HR functions can use to both get the right HR professionals into the business to deliver HR projects and guide internal training and development of existing employees in HR. This will help create a digitally-ready HR function that is resilient to changes in the HR technology landscape and shifting internal requirements.

17.00 - Close



Monday, September 24th 2018
9am – 5pm (arrive from 8am)

Westminster Bridge – County Hall, Belvedere Road, London, SE1 7PB

Situated on the Southbank of the Thames, County Hall has an enviable location next to The London Eye with breathtaking views over The Houses of Parliament & Big Ben and easily accessible from both Waterloo and Westminster stations. The venue boasts of vibrant design, state of the art tech and on site catering with in-house chefs.